Loading The new suite of mobile and fixed broadband plans for consumers and small businesses include dynamic features that enable customers to cater to their needs as they change month to month. Fair Use Policy You must comply with our Fair Use Policy and not use your services in an unreasonable or fraudulent manner or in a way that detrimentally interferes with the integrity of the network.
When you start or change your plan part way through a billing period, your first bill will have part month charges. How can I monitor and manage my usage?
We have also updated our website and brochures with new prices. You will lose your discount if you cancel early. Eligible Data Share You can also share data with other eligible plans on the same account. Need help? Telstra chief executive Andy Penn.
Why is Telstra making these changes? You can also make free voice and video calls to other eligible plans on the same account in Australia. Larger text size Very large text size Telstra has unveiled a radical redesign of its mobile and fixed line plans in an attempt to retain customers and lure new ones as it responds to intense pressure from competitors, and financial disruption from the rollout of the National Broadband Network.
Other Information What do I need to understand about my first bill? Research conducted by Telstra as part of redesigning what plans are available to customers found more than nine out of 10 people wanted individually tailored or personalised services and flexibility.
Unused data expires monthly.